Question
Question 16 of 21. In which of the following situations should you refuse the sale of alcohol to a customer? Select 2 answers A customer shows clear signs of being drunk A customer looks under 25 and is unable to provide an acceptable form of ID D A customer looks over 25 but is talking too fast A customer provides an acceptable form of ID proving they are over 18 but won't make eye contact Mark for follow up
Answer
4.6
(239 Votes)
Morris
Master · Tutor for 5 years
Answer
A customer shows clear signs of being drunk and A customer looks under 25 and is unable to provide an acceptable form of ID.
Explanation
This question is asking to find scenarios under which it is justified to refuse the sale of alcohol to a customer. Reminiscent of sober and legal manners, a refusal is necessary when a customer shows signs of already being heavily intoxicated or shockingly, if they look underage and have no means of proving otherwise through a recognized identification. Having in mind a fast-talking customer or one who avoids eye contact doesn't pose an issue to the governing rules regarding fair service. Consequently, the question is precisely answered by considering situation A and B only, where tactful refusal is both legal and advisory.