Question
Question Good customer service means. __ A. Always smiling B. Taking the time and effort to tailor each of your interactions with a customer to their unique personality and tastes C C. Offering customers the best value for their money
Answer
4.1
(302 Votes)
Zander
Elite · Tutor for 8 years
Answer
B, C
Explanation
## Step 1: Understand the question. The question is asking about the definition of good customer service. ## Step 2: Evaluate each option individually. Option A suggests that good customer service is always smiling. While a positive demeanor can contribute to good customer service, it is not the sole determinant. Option B suggests that good customer service is tailoring each interaction to the customer's unique personality and tastes. This is a significant aspect of good customer service, as it shows that the service provider is attentive and responsive to the customer's needs and preferences. Option C suggests that good customer service is offering customers the best value for their money. This is also a crucial aspect of good customer service, as it ensures that customers feel that they are getting their money's worth. ## Step 3: Combine the evaluations. All three options contribute to good customer service, but not all are necessary in every situation. Therefore, the best answer would be a combination of options B and C, as these are the most universally applicable aspects of good customer service.