Question
Match the sales process steps to their description. multicolumn(3)(|c|)(0000) Preparation & & Finding potential customers Prospecting & div & Developing a presentation tailored to a potential Objection & div & client and their specific needs Presentation & div & Closing & div & Contacting a client or potential client Follow-up & div & Approach & div & Demonstrating to the customer how a product or service meets their needs Allleviating concerns presented by the customer
Answer
4.6
(349 Votes)
Isaiah
Master · Tutor for 5 years
Answer
1. Preparation - Contacting a client or potential client2. Prospecting - Finding potential customers3. Objection - Alleviating concerns presented by the customer4. Presentation - Demonstrating to the customer how a product or service meets their needs5. Closing - Developing a presentation tailored to a potential client and their specific needs6. Follow-up - Contacting a client or potential client 7. Approach: Contacting a client or potential client.
Explanation
This question expects an understanding of terms specific to the Business industry and their classification, more specifically, these terms belong to the broader categorization of sales development timelines. The sales process involves steps such as preparation, prospecting, approach, presentation, objection, closing, and follow-up, each linked to a certain task. Here are the descriptions for each step.1. Preparation: This is the initial phase of a sales process, in which the salesperson gets ready before committing to the actual sales activities.2. Prospecting: In this stage, the salespeople look for potential customers who could possibly benefit from their product or survey. This step is all about finding prospects for sales.3. Objection: This stage deals with managing the customer's doubts, worries and problems as decisions are made regarding the purchase. The goal is to detect them, handle them efficiently, and convince the client that the product is rightly suited for them. 4. Presentation: This step is the core selling tool where a salesperson presents a product or a service proposing value. Key information details about the merchandise or service that need to be conveyed to the client are formulated here.5. Closing: It's the stage where a transaction date is pet, the contacts between client and salesperson is fostered, usually leading to signing a contract. 6. Follow-up: This stage happens post the sale. The client is contacted again, ensuring the customer is satisfied with the product they bought and are aptly keeping a relationship going. 7. Approach: This stage incorporates the technique in reaching the client - using proper communicational skills accordingly.