What is the historical timeframe for delivering a response following a complaint? 25-28 days 28-35 days 20-25 days 14-20 days

## Most companies set timelines for dealing with complaints to ensure an efficient customer service. These frameworks are often based upon varying industries petitioning for different standard timelines and resolutions. ## A common initiative is to ensure complaints are responded to within a reasonable timeframe, so they can be addressed without delay, which helps with customer retention. In customer service education, it is generally recommended that responses to complaints should be initiated 14-28 days following receipt.## Following that premise, only two options fall within the recommended timeframe: Option A- 25-28 days and Option D- days.## However, aiming to provide as quick a resolution as possible not only helps improve customer satisfaction, it also valuable in resolving issues before they create more discontent among the customer base. The timeline of days seems to be more pragmatic and customer-centric compared to 25-28 days.