4. A self-assessment of your current speaking and listening skills is a useful first step in improving them. True False

4. True【Explanation】: Conducting a self-assessment of one's speaking and listening skills is indeed a useful initial step in improving these skills. By evaluating strengths and weaknesses, individuals can identify areas for improvement and develop strategies to enhance their communication abilities. This self-awareness facilitates targeted efforts towards improvement and ensures more effective communication in various personal and professional settings.