#17 The 5-foot, 10 foot rules states that when you are 10 feet away from a customer you acknowledge them When you are 5-foot away from a customer you acknowledge them A. Nonverbally, verbally B. Verbally, nonverbally C. Immediately, verbally D. Nonverbally, immediately E. None of the above

Question

#17 The 5-foot, 10 foot rules states that when you are 10 feet away from a customer you acknowledge them When you are 5-foot away from a customer you acknowledge them A. Nonverbally, verbally B. Verbally, nonverbally C. Immediately, verbally D. Nonverbally, immediately E. None of the above

Answer 1

A. Nonverbally, verbally

Answer 2

In a retail or service context, the 5-foot, 10-foot rule is a customer service principle aimed to ensure that customers are greeted and attended to appropriately to enhance their shopping experience. When a customer is 10 feet away, the staff usually acknowledges them nonverbally, such as with a smile or nod, to make them feel noticed. Conversely, when a customer is within 5 feet, the staff should greet them verbally, ensuring a more personal interaction.

Question

#17 The 5-foot, 10 foot rules states that when you are 10 feet away from a customer you acknowledge them __ When you are 5-foot away from a customer you acknowledge them __ A. Nonverbally, verbally B. Verbally, nonverbally C. Immediately, verbally D. Nonverbally, immediately E. None of the above

Answer

Answer

Explanation

#17 The 5-foot, 10 foot rules states that when you are 10 feet away from a customer you acknowledge them When you are 5-foot away from a customer you acknowledge them A. Nonverbally, verbally B. Verbally, nonverbally C. Immediately, verbally D. Nonverbally, immediately E. None of the above