Question
Question In order to get feedback from a customer you might ask them to... __ A. Fill out a self-appraisal B. Lodge a formal complaint C. Fill in a survey or questionnaire
Answer
4.7
(199 Votes)
Rhian
Master · Tutor for 5 years
Answer
C
Explanation
## Step 1:The question aims to identify a method that is effective in collecting feedback from a customer. ## Step 2:Option A, 'Fill out a self-appraisal', is not a direct method of collecting feedback. Self-appraisals are typically used for self-assessment, not for providing feedback to others.## Step 3:Option B, 'Lodge a formal complaint', while it can provide feedback, it is a negative form of feedback and not a method that businesses would actively encourage for feedback collection.## Step 4:Option C, 'Fill in a survey or questionnaire', is a direct and effective method of collecting feedback. Surveys and questionnaires allow businesses to collect structured feedback that can be easily analyzed and used for improvement.## Step 5:Option D, 'Write a letter of recommendation', is not a typical method of collecting feedback. Letters of recommendation are usually written to support an individual's application for a job, a college admission, or a scholarship, not to provide feedback on a product or service.