Question
In order to provide a service that sells, you must be committed to presenting your product in an impressive way. Which th of the following should you ensure? Choose all correct answers. All glassware is clean and free of marks You know your competitor's daily special The temperature is not too cold You know your customer's favourite dish Food and drink orders are delivered promptly to your customer
Answer
3.3
(230 Votes)
Heidi
Professional · Tutor for 6 years
Answer
B. A, D, E
Explanation
The question states that you must present your product in an impressive way to ensure a good selling service. Having clean glassware (A) free of marks appears to be in line with providing an excellent service and will give customers a pleasing first impression about the restaurant, hence, displaying care and good standing about your services. Knowing your customer’s favourite dish (D) indicates that you care about fulfilling your customer's needs and preferences that in turn shows respect, recognition and good anticipation.Ensuring that food and beverages are delivered promptly to your customer(E) represents careful attention to timing, gross efficiency and preempts satisfaction of service outcomes which reflects brilliantly on your service provision. Conversely, the Relevancy of knowing your competitor's daily special (B) could be confusing, as it's more advantageous in forming strategic plans and visions, doesn't aim directly to impressing customers.The temperature being not too cold (C) affects the overall comfortability of the dining experience but is not directly correlated with presenting the product. Customers may have different preferences over the environmental temperature.Therefore, options (A),(D) and (E) appear to reflect methods to ensure your product presentation is impressive leading to a sound service. Hence, B. A, D, E becomes the accurate choice for the question.