Question
Which of the following describe the PALMS model of communication? Choose two correct options and select Submit. D The use of your palms to prevent an attack A non-aggressive stance, giving appropriate space Communicating that you want to help resolve the issue Submit
Answer
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(259 Votes)
Sheldon
Master · Tutor for 5 years
Answer
【Explanation】: PALMS model is an acronym for communication(negotiation) technique and it stands for – Plan, Audience, Location, Message, and Scrutiny. The model focuses on providing a framework for planning, carrying out, and evaluating communication to understand its effectiveness. Among the given options;"The use of your palms to prevent an attack" - Sounds more physical rather than communicative. The PALMS model isn't a defensive physical technique, so it's not a correct option. "A non-aggressive stance, giving appropriate space" - While physical space isn't spelled out in the PALMS acronym, the model does emphasize on a non-aggressive and conducive atmosphere, therefore this choice could loosely fit with the roughly latter part i.e., appropriate space. "Communicating that you want to help resolve the issue" - This aligns with the communication background of the model and it actually reflects actively, positively engaging in the communicative process and aiming for resolving issues which are common goals implied by this model. Hence, engaged stand (The use of your palms to prevent an attack) isn't a correct depiction of any part of PALMS. 【Answers】: "A non-aggressive stance, giving appropriate space" and "Communicating that you want to help resolve the issue"