Question
3. Zoe complains that her mom is not listening when she talks . How can her mom prove she is listening? She can display active listening techniques. She can reply using an incoherent response. She can reply using passive listening techniques. She can give Zoe the silent treatment.
Answer
4.5
(190 Votes)
Yana
Master · Tutor for 5 years
Answer
The most effective way for Zoe's mom to prove she is listening is by displaying active listening techniques, such as maintaining eye contact, nodding, summarizing what Zoe said, asking clarifying questions, and providing relevant responses that demonstrate understanding and empathy. The other options (incoherent response, passive listening techniques, and giving Zoe the silent treatment) are not productive ways to show active engagement and understanding in the conversation.