Question
Which of the following statements about performance Influencing factors (PIFs) are true? Choose 1 or more options and select Submit. PIFs Include many factors that shape how we do our work; the physical environment, noise and distractions, communications and Information, and supervision Decisions by managers don't usually make a difference to how things work at the front line There's no point trying to manage PIFs; there will always be something . We just have to be vigilant all the time Pifs are often created or influenced by management decisions distant from the front line of care For example, these might include decisions about stating levels, skill mix etoeter
Answer
4.6
(239 Votes)
Winston
Professional · Tutor for 6 years
Answer
A, D
Explanation
Performance Influencing Factors (PIFs) refer to elements that affect the way employees perform in their work environment. These can include both external, tangible influences such as physical environment and noise level, and intangible factors such as communication and supervisory practices. The operation at the front line is also susceptible to the decisions made by the management, contrary to the assumption that managers’ decisions don’t affect the frontline workings. PIFs can and should be managed to ensure they positively influence performance, contrary to belief that they can’t be managed. Hence PIFs including decisions on areas like skill mix, staffing level etc. are often a result of management decisions.