Question 3(2 points) What is empathy? the ability to understand another person's jargon the ability to emulate another person's facial expressions the ability to understand another person's feelings the ability to trust another person Question 4(2 points) Most teams in a professional setting use what sort of digital communications to stay in constant contact? email social media cell phones instant messaging Question 5 (2 points) A person who is in good control of their emotions excels in which emotional intelligence skill? collaborating self-confidence self-management relationship management