Question
5. When communicating with the client, what signs may tell you that they may not be understanding what you are saying? A They give you an appropriate answer B They nod appropriately in response to your question C They give you an answer which does not correlate to what you have said D They turn the question round and ask you it
Answer
4.4
(313 Votes)
Quincy
Master · Tutor for 5 years
Answer
C, D
Explanation
When communicating with a client, it is important to observe their responses to ensure they understand what you are saying. If they give an answer that does not correlate with what you have said, it indicates a lack of understanding. Similarly, if they turn the question around and ask it back to you, it may also suggest confusion or misunderstanding.