Question
You are a quality coach responsible for overseeing the quality of work done by members of your team.Quality checks are do make sure that procedures are followed, and that work produced is in accordance with guidelines. You have noticed during your checks that some members of your team are making the same errors on a particular piece of You have spoken to the team about this in the past, but you are still finding errors. Action 1 of 4: Speak to your team leader as you feel the team is not listening to you. Counterproductive Ineffective Partially Effective Effective
Answer
4.1
(274 Votes)
Riley
Advanced · Tutor for 1 years
Answer
'Partially Effective'
Explanation
## Step 1: Understand the problemIn this case, there is a recurrence of specific errors that some members of your team are continually committing despite previous corrective measures. The following action to consider is speaking to the team leader because the team does not appear to be giving due attention to the advisories offered.## Step 2: Analyze the effectiveness of the action Being a quality coach, you share a specific responsibility of maintaining the quality of work which somehow is being compromised by the recurring mistakes. Resorting to your upper manager indicates both the seriousness of the errors as well as an inclination asynchronously communicating for resolving the issue, rather than trying more direct methods first.## Step 3: Classify the given action Terminologically, speaking with the team leader when finding recurring errors aligns under the label - 'Partially Effective’. The strategy is indicative of a step towards resolving the matter. However, it also somehow conveys that you, as the coach, are unable to directly interact and manage the error with your team.