Question
16. Jocelyn gets a text alert from the bank that her account balance has dropped below 100 after a series of 20 ATM withdrawals. She has not used her ATM in over a week and wonders what she should do. What would you recommend? Wait until her monthly statement arrives so she can check to see if those withdrawals are still there Wait a week as it is fairly common for the bank to catch mistakes like this Check her wallet to be sure her debit card has not been stolen. If she still has it, then she should not worry. Contact her bank immediately as it appears that her account may have been hacked 1 po
Answer
4
(188 Votes)
Anwen
Professional · Tutor for 6 years
Answer
Contact her bank immediately as it appears that her account may have been hacked
Explanation
In this scenario, Jocelyn should be concerned about the unexpected series of
ATM withdrawals, especially since she hasn't used her ATM card for over a week. This indicates a possible fraudulent activity. Waiting until the monthly statement arrives or relying on the bank to catch mistakes would not be advisable since these actions could delay addressing potential theft or unauthorized access to her account. Ensuring the security of her funds and preventing further unauthorized transactions is crucial. Therefore, contacting the bank immediately is the most prudent step.