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34 a security operative is giving information to a customer who has learning difficult how should the security operative meet this

Question

34 A security operative is giving information to a customer who has learning difficult How should the security operative meet this customer's needs? A By using an authoritative tone B By adopting a patronising manner C By communicating using clear language D By exaggerating their natural inflection

Answer

4.6 (201 Votes)
Verificación de expertos
Bruce Master · Tutor for 5 years

Answer

C

Explanation

## Step 1:Identify the key elements of the question. The question asks how a security operative should communicate with a customer who has learning difficulties.## Step 2:Evaluate the options provided. The goal is to choose the method that is most effective and respectful for communicating with someone who has learning difficulties.## Step 3:Eliminate options that are inappropriate or ineffective. An authoritative tone (A) may be too harsh, and a patronising manner (B) is disrespectful. Exaggerating natural inflection (D) could be confusing rather than helpful.## Step 4:Choose the option that promotes clear and effective communication. Communicating using clear language (C) is generally recommended when interacting with individuals who have learning difficulties as it aids in understanding.