Question
Now that you have watched the video, review the four responses below and decide for each one, whether it is "More" effective or "Less"effective in this situation Don't mention anything to your colleague during your break tomorrow as they could just be having a bad day Show concern for your colleague and speak to them during your break tomorrow as they appear to be struggling Suggest your colleague asks the other team member for help and focus on helping the z queue go down Adapt what you're doing to help your colleague in with their transaction after you finish serving your customer
Answer
4.3
(253 Votes)
Kenneth
Veteran · Tutor for 11 years
Answer
First Statement: Less Effective;Second Statement: More Effective;Third Statement: More Effective; Fourth Statement: Less Effective.
Explanation
## Step1: The question tests one's understanding of effective communication and partnership at the workplace. Given the four statements pertinent to supporting a colleague and maintaining workplace productivity you're supposed to identify which one is 'More Effective' or 'Less Effective'.### First Statement: "Don't mention anything to your colleague during your break tomorrow as they could just be having a bad day."This statement can be termed as 'Less Effective' because silence implies an acceptance of the current situation which could impede productivity. Even if we acknowledge that the colleague might just be experiencing an off day, it's important to check and verify.### Second Statement: "Show concern for your colleague and speak to them during your break tomorrow as they appear to be struggling."Being observers of a colleague's struggles empowers individuals to lend support if needed, and showing concern by initiating a discussion is an inevitable sound approach. Consequently, I consider this statement 'More effective' for it concentrating on problem-solving being an empathetic team player.### Third Statement: "Suggest your colleague asks the other team member for help and focus on helping the queue go down."This provides two coherent solutions at the same time- casting the colleague's need for assistance to another teammate and restoring the equilibrium of performance of your own task with an equally equivalent mode. Hence making this statement 'More Effective' because of the problem-solving aptitude reflected.### Fourth Statement: "Adapt what you're doing to help your colleague with their transaction after you finish serving your customer."Postponing assistance to a harrowed colleague, at a point when observations state immediate deficits, might lead the struggle into cumulative disillusionment resulting into cascading uncalled for unavoidable havoc in the larger picture. Help critically delayed sometimes doesn’t fetch the same gravity and impact the conceived one could arrive at if implemented at the right time on first notice. Ergo, the statement stands as ‘Less Effective’.