When is it acceptable to make a record of payment cards'details? Never When taking a table booking over the phone. When you have the customer's permission.

Question

When is it acceptable to make a record of payment cards'details? Never When taking a table booking over the phone. When you have the customer's permission.

Answer 1

The security of customer data is paramount in any business relationships, especially when it comes to payment detail. Storing payment card details has to tow the line of various payment and data protection regulations like PCI DSS and GDPR, respectively, among others. As a general rule, storage of sensitive data is minimized. Keeping these factors in mind, it is unacceptable to write down or record a customer's payment card details, irrespective of the circumstances involving booking or the customer's permission. The answer is rooted in these rules and guidelines that hold customer and data privacy above all considerations.

Question

When is it acceptable to make a record of payment cards'details? Never When taking a table booking over the phone. When you have the customer's permission.

Answer

Answer

Explanation