Question
Put Damon on hold , use your spreadsheet to find out which colleague is working on his case, then go and ask them for an update. Counterproductive Ineffective Partially Effective Effective
Answer
4.4
(380 Votes)
Fflur
Elite · Tutor for 8 years
Answer
“Effective”This action plan is Useful in communication among coworkers and satisfying inquiries from their clients, which improves overall productivity in the workplace. Though it might involve postponing the caller it aids in getting the precise option, for that reason, it's graded as Effective.
Explanation
## Step 1: This scenario involves two tasks; firstly, to place Damon on hold, and, secondly, to use a spreadsheet to find out which colleague is working on his case to ask for an update.## Step 2: Putting a client such as Damon on hold is an efficiency measure to prepare for the next step, which is finding information relating to his case. It may temporarily distract Damon from potential dissatisfaction he might feel because of the waiting.## Step 3: Contacting the colleague using a spreadsheet can provide necessary information about Damon’s case, especially in workplaces with a substantial caseload.## Step 4: In an efficient workforce, workers share Information about their work in an organized and accessible manner for colleagues when necessary. The spreadsheet is an essential tool in such cooperative situations.### Formulation: **Effective communication makes workplaces productive. Esp, using structured data or documents.**