Question
1. What percentage of your communication is via words? A 10% B 38% C 7% D 55%
Answer
4.4
(272 Votes)
Odette
Elite · Tutor for 8 years
Answer
C
Explanation
The question pertains to the commonly cited statistics from Albert Mehrabian's research on communication, which suggests that words account for a small percentage of the overall communication process. According to Mehrabian, verbal communication (words) constitutes only 7% of the total communication, while tone of voice and body language make up the rest.