Question
Scenario 1 Your department accepts referral forms from different support organisations. Part of your job role is to check signatures on the forms. Your colleague Roxy has accepted a referral form, but the signature and name do not match the personal details section. Question 1 of 4 Email Roxy telling her off and explain she urgently needs to sort her mistake out. Counterproductive Ineffective ) Partially Effective ) Effective
Answer
4
(213 Votes)
Hester
Professional · Tutor for 6 years
Answer
Counterproductive
Explanation
## Step 1:The question asks us to evaluate the effectiveness of the suggested action, sending an email to Roxy telling her off and saying she urgently needs to correct her mistake. ## Step 2:Different perspectives could be used to answer this question. Let's evaluate the choices using a constructive dialogue approach where offenses and hurriedness could undermine the exchange of ideas, participation, and relationships in team settings.## Step 3: If we analyse each option:- Counterproductive: It might create a hostile work environment or degrade the relationship between the colleagues, thereby affecting efficiency in work. Defensive attitudes might also hinder the quick resolution of the problem.- Ineffective: The situation might not get attended with sufficient attention, and mistakes might persist.- Partially Effective: The action could draw Roxy’s attention to the mistake but could damage the relationship, only ending up partially achieving its goal.- Effective: This would be true if rudeness was an acceptable way to gain attention or to motivate change in others in a work environment, but such a method is generally not considered optimal.Thus, considering the possible outcomes based on the given choices, sending such an email could be seen as "Counterproductive". It could potentially degrade the morale and overall unity of the employees involved, resulting in counterproductive outcomes.