Question
Mike asks Sergio to meet him after school to hang out and shoot hoops. Mike waits for Sergio after school, but he never shows up Thirty minutes after they were supposed to meet,Sergio texts Mike to say that something came up and he will not be able to make it. Mike is irritated with Sergio and ignores him the next day at school. Which steps should Mike take to resolve the conflict? Check all that apply. Explain to Sergio why he is upset. Do not answer when Sergio calls. Listen to Sergio's side of the story. Offer a solution to the conflict. Demand that Sergio apologize.
Answer
4
(267 Votes)
Bernice
Master · Tutor for 5 years
Answer
1. Explain to Sergio why he is upset.3. Listen to Sergio's side of the story.4. Offer a solution to the conflict.Explanation:- Communication is key in resolving conflicts. Mike should express to Sergio why he is upset, providing clarity on his feelings and the impact of Sergio not showing up.- Listening to Sergio's side of the story is important to understand the reasons behind his actions. This promotes open communication and helps avoid misunderstandings.- Offering a solution to the conflict demonstrates a proactive approach to resolving the issue. It allows both parties to work together towards a resolution.Ignoring calls or demanding an apology may escalate the conflict rather than resolving it. It's generally more productive to focus on understanding each other's perspectives and finding a mutually agreeable solution.