Question
A business is behaving unethically if it misrepresents its capabilities to customers. misinterprets a customer's requests. obtains information about its competitors. partners with another business for financial gain
Answer
4
(229 Votes)
Cadi
Advanced · Tutor for 1 years
Answer
Misrepresents its capabilities to customers. Misinterprets a customer's requests.
Explanation
To answer this question, we need to understand the meaning of unethical behavior in the business context. Essentially, ethical business practices entail honest, fair and moral actions conducive to a positive or harmless effect on all parties involved. Unethical actions, reciprocally, connote actions that deceive, harm or manipulate others chiefly for one’s personal or financial gains. Here, obtaining information on competitors or creating business partnerships do not necessarily stride unethical grounds unless these practices involve deception, malicious intent, or leave detrimental impacts on others. When debating upon the answers provided, misrepresenting one's capabilities to customers or misinterpreting a customer's requests for self-benefit clearly reflect betrayal of trust or intentionally poor service which can substantially harm the customer, and are thus evidently unethical behaviors in a business context.