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Scenario 2 of 6 You work in a government agency responsible for granting applicants the 'right to remain' in the UK. Your team is responsible for inviting applicants to attend interviews on cases requiring further information. While performing your routine case checks you notice Hanna is a single parent of 2 school aged children and lives 30 miles away. Your agency has another office closer to Hanna but to your knowledge staff are not trained to conduct interviews. Action 1 of 4: Call Hanna and ask her if she can come to an interview at your office. Counterproductive Ineffective Partially Effective Effective

Question

Scenario 2 of 6
You work in a government agency responsible for granting applicants the 'right to remain' in the UK. Your team is responsible for
inviting applicants to attend interviews on cases requiring further information.
While performing your routine case checks you notice Hanna is a single parent of 2 school aged children and lives 30 miles away.
Your agency has another office closer to Hanna but to your knowledge staff are not trained to conduct interviews.
Action 1 of 4:
Call Hanna and ask her if she can come to an interview at your office.
Counterproductive
Ineffective
Partially Effective
Effective

Scenario 2 of 6 You work in a government agency responsible for granting applicants the 'right to remain' in the UK. Your team is responsible for inviting applicants to attend interviews on cases requiring further information. While performing your routine case checks you notice Hanna is a single parent of 2 school aged children and lives 30 miles away. Your agency has another office closer to Hanna but to your knowledge staff are not trained to conduct interviews. Action 1 of 4: Call Hanna and ask her if she can come to an interview at your office. Counterproductive Ineffective Partially Effective Effective

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WinifredVeteran · Tutor for 10 years

Answer

The action "Call Hanna and ask her if she can come to an interview at your office" could be seen as 'Partially Effective', considering both negative and positive aspects. While it might present a challenge for her due to her circumstances; single parenting, distance from the office, but it also creates an opportunity for interaction and reflection the image of cooperation. Concluding its effectiveness- it may be successful under certain circumstances, although it may not be the most optimal solution. Considering alternatives like arranging for an interviewer at the closer office or conducting a virtual interview could prove to be more effective and compassionate given her situation.

Explain

## Step 1: Define the problem: <br />The problem to be solved is deciding on the impact of the action: "Call Hanna and ask her if she can come to an interview at your office". There are four options ranging from the action being Counterproductive and Ineffective to Partially Effective or perhaps even Effective. <br /><br />## Step 2: Identify key factors:<br />In this case, Hanna is a single parent of two children, which may make commuting for the interview challenging. distance from our office which is 30 miles away from her location and the availability of another agency office that is closer but staff are not trained to conduct the interview there. <br /><br />## Step 3: Analyze the factors:<br />Calling Hanna directly can have both positive and negative outcomes. On the positive side, it can demonstrate transparency from the government agency and provide her an opportunity for direct communion, strengthening the sense of cooperation. However, considering Hanna's caretaking responsibilities and the distance to travel, such an invitation could also end up disrupting her schedule or putting her under unnecessary stress. Thus, checking on her ability for the action to be partially effective, ineffective or counterproductive.<br /><br />### Key formula: <br />None is needed as this problem is logically dependent, restraining from any numerical or mathematical computation.
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