Home
/
Business
/
Value drivers that are used to measure performance in SMA include lag and lead indicators. Which of the following is an example of a lag indicator: profits product innovation employee satisfaction customer loyalty

Question

Value drivers that are used to measure performance in SMA include lag and lead indicators. Which of
the following is an example of a lag indicator:
profits
product innovation
employee satisfaction
customer loyalty

Value drivers that are used to measure performance in SMA include lag and lead indicators. Which of the following is an example of a lag indicator: profits product innovation employee satisfaction customer loyalty

expert verifiedVerification of experts

Answer

4.1266 Voting
avatar
QuillaMaster · Tutor for 5 years

Answer

Profits

Explain

## Step1: <br />To solve this problem, first, we need to understand that "lag indicators" analyze the success or failure after the event has taken place. They’re static, after-the-fact metrics, often focusing on hard figures like revenues and profits.<br /><br />## Step2:<br />Review the options in the question: profits, product innovation, employee satisfaction, customer loyalty. <br /><br />## Step3:<br />In view of this, 'profits', is a clear lag indicator as its measurement affects the company performance that can only be assessed after business operations have occurred.
Click to rate:

Hot Questions

More x