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You were told an associate was away from work for a few hours last week. After confronting the associate, you remember approving the time-off request. Please rate the effectiveness of the response. Ineffective & }(l) Slightly Effective & Moderately Effective & Highly Effectiv Ask the associate for details on how the request was made. Remind them changes should be done through the scheduling

Question

You were told an associate was away from work for a few hours last week. After confronting the associate, you remember approving the time-off request.
Please rate the effectiveness of the response.

 Ineffective & }(l)
Slightly 
Effective
 & 
Moderately 
Effective
 & 
Highly 
Effectiv
 


Ask the associate for details on how the request was made.
Remind them changes should be done through the scheduling

You were told an associate was away from work for a few hours last week. After confronting the associate, you remember approving the time-off request. Please rate the effectiveness of the response. Ineffective & }(l) Slightly Effective & Moderately Effective & Highly Effectiv Ask the associate for details on how the request was made. Remind them changes should be done through the scheduling

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SamuelMaster · Tutor for 5 years

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# Explanation<br /><br />In this scenario, the effectiveness of the response needs to be evaluated based on how well it addresses the situation of forgetting an approved time-off request and then confronting the associate about it. The response includes two actions: asking the associate for details on how the request was made and reminding them that changes should be done through the scheduling tool.<br /><br />1. **Ask the associate for details on how the request was made**: This step is an essential part of clarifying the situation. It acknowledges the potential oversight in record-keeping or communication and seeks to understand the process that was followed. It also helps to verify that the request was indeed approved and documented correctly.<br /><br />2. **Remind them changes should be done through the scheduling tool**: This step addresses the procedural aspect, ensuring that future requests are processed correctly through the designated system. It is a preventive measure to avoid similar misunderstandings in the future.<br /><br />By evaluating these actions, we can determine the response's effectiveness:<br /><br />- **Ineffective**: The response does not solve the problem or address the key issues.<br />- **Slightly Effective**: The response partially addresses the problem but may leave gaps or not fully resolve the issue.<br />- **Moderately Effective**: The response adequately addresses the problem and clarifies the situation, but may not provide a comprehensive solution.<br />- **Highly Effective**: The response thoroughly addresses the problem, clarifies the situation, and includes preventive measures to avoid future issues.<br /><br />Given that the response seeks clarification and reinforces proper procedures, it can be considered as addressing both the immediate issue and preventing future occurrences effectively.<br /><br /># Answer<br /><br />Moderately Effective
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