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Question In order to get feedback from a customer you might ask them to... __ A. Fill out a self-appraisal B. Lodge a formal complaint C. Fill in a survey or questionnaire

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Question
In order to get feedback from a customer
you might ask them to... __
A. Fill out a self-appraisal
B. Lodge a formal complaint
C. Fill in a survey or questionnaire

Question In order to get feedback from a customer you might ask them to... __ A. Fill out a self-appraisal B. Lodge a formal complaint C. Fill in a survey or questionnaire

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RhianMaster · Tutor for 5 years

Answer

C

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## Step 1:<br />The question aims to identify a method that is effective in collecting feedback from a customer. <br /><br />## Step 2:<br />Option A, 'Fill out a self-appraisal', is not a direct method of collecting feedback. Self-appraisals are typically used for self-assessment, not for providing feedback to others.<br /><br />## Step 3:<br />Option B, 'Lodge a formal complaint', while it can provide feedback, it is a negative form of feedback and not a method that businesses would actively encourage for feedback collection.<br /><br />## Step 4:<br />Option C, 'Fill in a survey or questionnaire', is a direct and effective method of collecting feedback. Surveys and questionnaires allow businesses to collect structured feedback that can be easily analyzed and used for improvement.<br /><br />## Step 5:<br />Option D, 'Write a letter of recommendation', is not a typical method of collecting feedback. Letters of recommendation are usually written to support an individual's application for a job, a college admission, or a scholarship, not to provide feedback on a product or service.
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