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You were told that an associate was away from work for a few hours last week. After confronting the associate, you remember approving the time-off request. Please rate the effectiveness of the response. & Ineffective & }(l) Slightly effective & Moderately effective & Highly effective Ask the associate for details on how the request was made. & & & & Remind them that changes should be done through the & & & &

Question

You were told that an associate was away from work for a few hours last week. After confronting the associate, you remember approving the time-off request.
Please rate the effectiveness of the response.

& Ineffective & }(l)
Slightly 
effective
 & 
Moderately 
effective
 & 
Highly 
effective
 
Ask the associate for details on how the request was made. & & & & 
Remind them that changes should be done through the & & & &

You were told that an associate was away from work for a few hours last week. After confronting the associate, you remember approving the time-off request. Please rate the effectiveness of the response. & Ineffective & }(l) Slightly effective & Moderately effective & Highly effective Ask the associate for details on how the request was made. & & & & Remind them that changes should be done through the & & & &

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EloiseElite · Tutor for 8 years

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Highly effective

Explain

This question seems like a management problem. It requires one to rate the effectiveness of a response to an associate who was away from work last week and needs to be reminded about a particular procedure of making requests for changes. There are four options to choose from: ineffective, slightly effective, moderately effective, and highly effective - all describing the effectiveness levels of the provided response. <br /><br />The response provided suggests two actions; asking the associate more details, supposedly tapping into their ability to remember whether the proper process was followed, and then reinforcing the need for any changes necessitating time off to be handled through the scheduling tool. <br /><br />This kind of question calls for subjective application of management skills and knowledge. The effectiveness of a response in a practical situation can vary, dependent on factors including the readiness of the associate to follow instructions, their understanding of the process, or the clarity and strictness of company procedures among others.
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