Question
It is important that you do not draw unfair conclusions which prevent you from listening actively - what could these barriers be? Select one: a. All are correct. b. Your first impression of the person is negative so you're less interested in what they say. c. If a person's accent is strong and you find them difficult to understand, have you found yourself focused on this rather than what they are saying? d. The person has tattoos and body piercings and this is not something you would do. e. Someone's dress sense doesn't meet your standards- this distracts you from what they're saying.
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