Indicate one response you believe to be MOST appropriate and one response you believe to be LEAST appropriate While working at the ticket barriers during peak travel time,a customer runs up to you. They explain that they could not print their ticket at the TOD (Ticket On Depart machines because they were not working but they have the confirmatior email on their phone. Station policy makes clear that customers should have either a paper or mobile ticket.and confirmation emails are not tickets'.The customer says their train is about to depart, and pleads to be allowed through. Please select one most and one least option from the statements below. Recognising the importance of the customer catching their train, let them through the barrier then contact the on-train guard to explain that the TOD machines are not working Explain the regulation to the customer.and point out that the on-train guard may ask for additional payment, but then allow them through the barrier Allow the customer through the barrier, then contact the on-train guard to explain the situation and suggest they immediately check with the ticket office about the TOD machines Contact the ticket office to ask whether the TOD machines are working, and let the customer through if they are not;otherwise explain they will have to buy a new ticket if they board the train

profit = total income - total expenditure Calculate this company's a) total income. b) total expenditure. c) profit. Description Money in Money out Sales-Monday £25.00 Wages - extra staff £110.00 Stall hire fee £20.00 Sales-Tuesday £20.00 Supplies-stationery £6.00 Sales-Wednesday Materials Sales-Wednesday Materials £35.00 Description Money in Money out Sales-Monday £25.00 Wages - extra staff £110.00 Stall hire fee £20.00 Sales-Tuesday £20.00 Supplies-stationery £6.00 "Sales-Wednesday Materials" £35.00

In project management, the critical path is best described as a series of activities that: Select one: a. is scheduled for the next current phase of the process. b. includes the path with the most slack or float. c. indicates the earliest possible time a project can be complete d. shows the shortest path through the network diagram.

Question A policy is usually: Your Answer Select ONE answer .. Something only managers are expected to follow A formal document for an agreed way of working Something, you take out when purchasing a service or product Something written in a staff handbook

Question 5 of 10 Which of these is not an example of a trade restriction? A. Rationing B. Subsidies C. Quotas D. Tariffs

WHEN I HEAR THE FIRE ALARM WHAT WILL I DO FIRST; I will walk around the building and see where the fire has started I will evacuate the building with all the residents I will go to the fire panel and check if it is a fire or fault and where the fire is coming from and check AFTER IDENTIFYING THE FIRE, THE FOLLOWING IS WHAT I WILL DO THEN; I will dial 999 and ask for the fire brigade and notify them that there is a fire and give the address *Evacuate all residents to the assembly point with a fire plan and the house fire bunch of keys *Call the manager or on-call manager AFTER ATTENDING TO THE ABOVE NO 2 NEXT, I WILL DO THE FOLLOWING- I will dial 999 and ask for the fire brigade and notify them that there is a fire and give the address *Evacuate all residents to the assembly point with a fire plan and the house fire bunch of keys Fight the fire with the fire extinguisher WHEN WILL I CONTACT THE MANAGER OR ON-CALL MANAGER AND INFORM THEM THAT THERE IS A FIRE? PLEASE WRITE THE REASON FOR YOUR ANSWER BELOW WHERE IT SAYS REASON; After contacting the fire brigade and evacuating all residents to the fire assembly point *After the fire brigade has extinguished the fire First thing as soon as I know there is a fire REASON-

Select all the options which are examples of expenditure. Receiving pocket money Lending money to a friend Topping up credit on a phone Being paid for doing chores Giving money to charity Borrowing money from a sibling Spending money on a game Buying food at a supermarket Selling old books for money Receiving pocket money Lending money to a friend Topping up credit on a phone Being paid for doing chores Giving money to charity Borrowing money from a sibling Spending money on a game Buying food at a supermarket Selling old books for money

年 A potential donor wants to know what assets a charity has before making a donation, and requests copy of the charity's assets list. What kind of request is this? Select 1 answer A Freedom of Information (FOI) request A Subject Access Request (SAR)

What are the three stages of the money laundering process? a. placement, layering, and integration b. acquisition, deposit, and disbursement c. earning, covering, and titlys d. placement, titling, and formalizing

Everyone who handles food must receive training and/or supervision in food hygiene appropriate for the job they do True False

elf assessment question - Please select 1 correct answ Q.4: Why is it important to work in ways that are agreed with your employer? (A) It protects the employer (B) It protects both the employer and the employee! (C) It protects the employee.