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34 A security operative is giving information to a customer who has learning difficult How should the security operative meet this customer's needs? A By using an authoritative tone B By adopting a patronising manner C By communicating using clear language D By exaggerating their natural inflection

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34 A security operative is giving information to a customer who has learning difficult
How should the security operative meet this customer's needs?
A By using an authoritative tone
B By adopting a patronising manner
C By communicating using clear language
D By exaggerating their natural inflection

34 A security operative is giving information to a customer who has learning difficult How should the security operative meet this customer's needs? A By using an authoritative tone B By adopting a patronising manner C By communicating using clear language D By exaggerating their natural inflection

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BruceMaster · Tutor for 5 years

Answer

C

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## Step 1:<br />Identify the key elements of the question. The question asks how a security operative should communicate with a customer who has learning difficulties.<br /><br />## Step 2:<br />Evaluate the options provided. The goal is to choose the method that is most effective and respectful for communicating with someone who has learning difficulties.<br /><br />## Step 3:<br />Eliminate options that are inappropriate or ineffective. An authoritative tone (A) may be too harsh, and a patronising manner (B) is disrespectful. Exaggerating natural inflection (D) could be confusing rather than helpful.<br /><br />## Step 4:<br />Choose the option that promotes clear and effective communication. Communicating using clear language (C) is generally recommended when interacting with individuals who have learning difficulties as it aids in understanding.
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